Last updated: July 6, 2026
The Canary Exports (Trade Name: CANARY EXPORTS) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit thecanaryexports.com or make a purchase from us. By using the Site, you consent to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide to Us
- Name, email address, phone number, and billing/shipping address;
- Payment information (processed securely through third-party payment gateways; we do not store full card details);
- Order history and preferences;
- Information you provide when contacting us for support, inquiries, or bulk/export order requests;
- Business details (company name, GST/tax ID, import-export code) for wholesale or export customers.
1.2 Information Collected Automatically
- IP address, browser type, and device information;
- Pages visited, time spent on the Site, and referring URLs;
- Cookies and similar tracking technologies (see Section 5 below).
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and deliver your orders;
- Communicate with you about your orders, inquiries, or support requests;
- Send updates, promotional offers, or newsletters (only if you have opted in);
- Improve our Site, products, and customer experience;
- Prevent fraud and ensure the security of transactions;
- Comply with legal, tax, customs, and export documentation requirements.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Shipping and logistics partners, to deliver your orders domestically and internationally;
- Payment processors, to securely process transactions;
- Customs and regulatory authorities, where required for export shipments;
- Service providers who assist us with website hosting, analytics, marketing, and customer support, under confidentiality obligations;
- Legal authorities, where disclosure is required by law or to protect our legal rights.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the Site.
6. Third-Party Links
Our Site may contain links to third-party websites, including social media platforms and payment gateways. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for order fulfillment, legal, accounting, tax, and export/customs record-keeping requirements.
8. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information, subject to legal or contractual retention requirements;
- Opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the details provided in Section 11 below.
9. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
CANARY EXPORTS
GST No.: 09CMUPV4598L2ZI
Plot No. 130, Shatabdi Nagar, Sector 3, Industrial Area, Meerut, Uttar Pradesh – 250103, India
Email: exportbycanary@gmail.com
Phone: +91 8439503018 / +91 8279899833